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Salt I.T. · Laptops & PCs

Laptop & PC repair — Saltdean

A slow laptop, a new one to set up, or email that's stopped working. I fix it at your kitchen table and tell you straight whether the old one has life left.

Call Simon — 07843 468904 Book a home visit WhatsApp

Saltdean · Rottingdean · Peacehaven · Woodingdean · Brighton & Hove

First hour
£35Local rate
Remote
£30Per hour
Contracts
0Pay per visit
Same problem back
14Days, the return is on me

01What I fix

Slow, new or not working.

Most laptop and PC repair is software, settings and moving things across. These are the usual calls.

  1. A slow laptop or PC.

    I find out why: too much starting up, a full or failing drive, stuck updates, or something that shouldn't be there. Then I tidy it up and show you the difference.

  2. Worth fixing, or time for a new one?

    I'll tell you straight. If a part would keep it going for longer, I'll quote it before I buy anything. If it isn't worth the money, I'll say so and help you choose a replacement.

  3. A new laptop to set up.

    I set it up with you there: accounts, updates, security, printer and Wi-Fi. Then I move your files, photos and email across from the old one.

  4. Email that's stopped working.

    It won't send, won't arrive, or has vanished from one device. I get it working on every computer and phone, and write down what I changed.

  5. Windows updates and Windows 11.

    Stuck updates, Windows 11 questions, or a computer that says it can't upgrade. I explain your options in plain English before changing anything.

02Visit or remote

Kitchen table, or remote.

Most laptop and PC repair is a home visit, so I can see the machine and everything it connects to. If your internet works and it's a quick software or email fix, I can do it remotely for £30/hour. You start the session and can end it at any time. I will never call you out of the blue asking to connect.

Before I arrive

Charge the laptop, and find any passwords you've written down, especially for email. If it's a new laptop, keep the old one handy so I can move things across.

03Prices

Clear prices.

Pay per visit. No contracts, no monthly fee. The same rates as every other job.

Visits
ServicePrice
Home visit, first hour£35
Each extra half hour£15
Remote support, per hour£30
Evening (after 6pm) or Saturday/Sunday visit, first hour£60
Typical jobs
JobUsually
New laptop set up, files and email moved across Much of that is waiting for updates and files to copy.£65–£125 (two to four hours)
Slow laptop tidied up, or email fixed on every device£35–£65 (one to two hours)

These are just the hourly rate added up — £35 for the first hour, then £15 for each extra half hour. I'll tell you the likely figure before I start.

  • Parts, if needed, are quoted before I buy anything.
  • Cracked screens and board-level repairs need a workshop. I'll tell you if that's where it needs to go.
  • If the same problem comes back within 14 days, the return visit is on me.

04Questions

Laptop questions.

Do you do laptop repair in Saltdean at home?

Yes. I'm based in Saltdean, so most laptop repair here is a short home visit. Rottingdean, Telscombe Cliffs, Ovingdean, Woodingdean and Peacehaven are a few minutes away, and Brighton & Hove is the same rates.

My computer is really slow. Is it worth fixing?

Often, yes. Slow computers are usually software, a full drive or too much starting up, and a tidy-up fixes it. If it needs a part, I'll quote it first. If it isn't worth the money, I'll tell you.

Can you move everything from my old laptop to my new one?

Yes. Files, photos, email and bookmarks, and I set up the printer and Wi-Fi on the new one. A new laptop set up with everything moved across usually comes to £65–£125 (two to four hours). A lot of that is waiting for updates and files to copy.

Can you upgrade my computer to Windows 11?

If it's able to, yes. Some older computers can't, and I'll tell you what that means for you in plain English, including whether it's time to replace it.

Do you fix cracked screens?

Not at your home. Screen and board-level repairs need a workshop. I'll tell you straight whether it's worth it, and set up the replacement if it isn't.

05Where

Close to home.

I'm based in Saltdean, so home visits in Rottingdean, Telscombe Cliffs, Ovingdean, Woodingdean and Peacehaven are only a few minutes away. Further into Brighton & Hove, the rates are the same.

06Other jobs

Something else gone wrong?

These are the other jobs I'm called for most. Everything else is on the Salt I.T. home page.

  1. Wi-Fi and home network help

    Dead spots, dropouts, routers in the wrong corner, and mesh Wi-Fi.

  2. Virus removal and scam clean-up

    Pop-ups, fake “Microsoft” calls, viruses and hacked email.

  3. Printer setup

    Wireless printers back online after a new router, and new printers set up.

  4. Computer help for older relatives

    Unhurried home computer visits for older relatives, at their pace, with written steps and a call back to you.

07Contact

What's gone wrong?

The quickest way is to call or WhatsApp. If I'm with a customer, leave a message and I'll ring you back as soon as I can.

Call Simon07843 468904