Salt I.T. · Simon · Based in Saltdean
HOME IT SUPPORT — TELSCOMBE CLIFFS
Computer repair, laptops, Wi-Fi, printers and scam scares — home IT support in Telscombe Cliffs from a neighbour just along the coast in Saltdean.
Telscombe Cliffs BN10 · Same rates as Saltdean · First hour £35
- First hour
- £35Local rate
- Remote
- £30Per hour
- Contracts
- 0Pay per visit
- Experience
- 20+Years in IT
01What I fix
IT support in Telscombe Cliffs.
Telscombe Cliffs calls are usually about one of these.
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Wi-Fi that dies in the back room.
Dead spots, dropouts, or a router in the wrong corner. I find where the signal fails and fix it, and get the smart TV and streaming stick back online while I'm there. More on Wi-Fi help
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A slow laptop, or a new one to set up.
Computer repair and laptop support at home: I'll tidy up the slow one and tell you straight whether it has life left, or set up the new one and move your files, photos and email across. More on laptop and PC repair
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The printer stopped after a new router.
It worked yesterday and now nothing can find it. I reconnect it to every computer and phone that needs it. More on printer setup
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“I think I've been scammed.”
A pop-up, a virus, a call “from Microsoft” or “BT”. Switch it off, leave it off, and call me. I'll check it, clean it up, and help you secure your accounts. If bank details were involved, call your bank first. More on virus and scam clean-up
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Email that's stopped working.
It won't send, won't arrive, has locked you out, or has vanished from your phone. I get it working on every device and write down what I changed.
Booking for Mum or Dad in Telscombe Cliffs? I'll visit them, go at their pace, fix it, and leave simple written steps. If you like, I'll ring you afterwards to say what I did. How booking for a parent works
02How it works
Based in Saltdean. In Telscombe Cliffs at the same rates.
I'm based in Saltdean, right next door along the coast road, so Telscombe Cliffs is only a few minutes away. Same rates as Saltdean, no travel charge. Most jobs are best done at your home, in the room where the problem is; if your internet works and it's a quick software or email fix, I can do it remotely for £30/hour.
03Prices
Clear prices.
Pay per visit. No contracts, no monthly fee. Telscombe Cliffs pays the same as Saltdean.
| Service | Price |
|---|---|
| Home visit, first hour | £35 |
| Each extra half hour | £15 |
| Remote support, per hour | £30 |
| Evening (after 6pm) or Saturday/Sunday visit, first hour | £60 |
| Job | Usually |
|---|---|
| Wi-Fi dead spot fixed, or printer back on the network | £35–£65 (one to two hours) |
| Scam or virus clean-up, including “someone was on my computer” | £65–£95 (two to three hours) |
| New laptop set up, files and email moved across Much of that is waiting for updates and files to copy. | £65–£125 (two to four hours) |
These are just the hourly rate added up — £35 for the first hour, then £15 for each extra half hour. I'll tell you the likely figure before I start.
- Parts, if needed, are quoted before I buy anything.
- No travel charge to Telscombe Cliffs.
- If the same problem comes back within 14 days, the return visit is on me.
04Questions
Questions from Telscombe Cliffs.
Do you cover Telscombe Cliffs?
Yes. Telscombe Cliffs sits between Saltdean and Peacehaven, so it's one of the closest places I visit. Home visits are £35 for the first hour, then £15 per extra half hour — the same as Saltdean.
Can you set up a new laptop and move everything across?
Yes. I'll set up the new one, move your files, photos and email across, and check the printer and Wi-Fi work with it. That usually takes two to four hours, much of it waiting for updates and files to copy, so about £65–£125.
Someone rang saying they were from BT and got on my computer. What now?
Switch the computer off, leave it off, and call me. If bank details were involved, call your bank first. I'll check the machine, clean it up, and help you secure email and accounts.
05Where
Close to home.
- SaltdeanBN2
- RottingdeanBN2
- Telscombe CliffsBN10
- OvingdeanBN2
- PeacehavenBN10
- WoodingdeanBN2
- Brighton & HoveWider area · same rates · travel confirmed on the phone
I'm based in Saltdean, so home visits in Telscombe Cliffs and the villages around it are only a few minutes away. Further into Brighton & Hove, the rates are the same.
06Contact
What's gone wrong?
The quickest way is to call or WhatsApp. If I'm with a customer, leave a message and I'll ring you back as soon as I can.
Call Simon07843 468904- WhatsApp07843 468904
- Emailsupport@saltit.co.uk
- WhereBased in Saltdean, East Sussex
- HoursMon–Fri 9am–6pm · evenings and Saturdays by arrangement
Sent to Simon
Thank you. Your message has been sent.
I'll read it and ring you back on as soon as I can.
If it's urgent
Call Simon — 07843 468904